Samsung music player app downloaded but cant find it

If I have a different media app the album art shows up just fine. I have uninstalled the app, cleared the cache and even factory reset my phone and nothing works. What is this! Go to Solution. The music when converting was converting in Mp3 format. I switch to ACC format and reconverted all songs. Every song has its Album art now. Apply Samsung Music doesn't like the MP3 format very well. View solution in context. The only place you can get the song directly from the app is Spotify, which I have turned off because that pure garbage.

I recently bought a Samsung Galaxy M30s mobile. I downloaded the 'Samsung Music' app. Then I downloaded 2 songs from Chrome and placed them in the folder 'Music' in Internal storage. But when I opened the Samsung Music app, I can't find the songs in it.

The app simply displays 'no songs'. What should I do to make the app recognise my songs? Please help. Accepted Solutions. SamsungAdam Samsung Moderator. SamsungGill Samsung Moderator. What kind of device are you using? Please provide the full model code. Thank you so much your instructions were perfect and very helpful.

But when I open Samsumg Music, the songs are not shown in the app. The app couldn't recognise those songs.

What should I do to use Samsung Music app and play those songs? Please help. Samsung doesn't care otherwise they would fix. Really frustrated that no one on here has given a reasonable answer to solve this problem as playing music in a modern smartphone seems like it should be the simplest thing to do.